Fix the buses!

Idea:

There have been countless times where I’ve waited outside in the cold for over 40 minutes and the bus still hasnt shown. Also the buses not running on Sundays greatly affects peoples ability to go to work, not everyone can afford to pay 15$ for a cab to and from work every sunday.

Staff feedback:

Hi, there. While you're not suggesting an idea, we do want to let you know that we hear your concern. A reliable transit service is important to the City of Fredericton and it is crucial residents can get to where they need to be in a timely fashion.

During the work week, transit buses run every half hour from 6:15 a.m. until 10 a.m. They run hourly between 10 a.m. and 3:30 p.m. Typically, buses run every half hour from 3:30 p.m. to 7 p.m. Then back to hourly until 11 p.m. However, due to the City’s recent driver shortage, the half hour service has been suspended temporarily in the afternoon and early evening. Transit buses also run hourly on Saturdays.

Any bus cancellations will be posted immediately to the Move with Fredericton Transit Facebook page. Many riders rely on this tool for the latest up to date information, particularly during poor weather conditions.

As part of their training, transit drivers learn the importance of time and punctuality. If they’re running ahead of schedule, there are designated areas along their route to stop and wait to make sure transit users are picked up at the appropriate time. It’s also important for transit users to carefully review the city’s bus schedule so they can plan their trip accordingly. Transit drivers run on a tight schedule, so it’s essential to be on time.

The City of Fredericton is currently working on many service delivery improvements that will support Sunday service planning in the future. These service delivery improvements include exploration of “on-demand” transit, as well as the acquisition of passenger counters. These recommendations are found in the 2019 Transit Strategic Plan. You can find the plan here: https://www.fredericton.ca/sites/default/files/roads-parking/2019-transitstrategic-finalreportjan19.pdf.

In the Strategic Plan, the addition of Sunday transit service is considered a medium-term recommendation of three to five years. As a result, the City doesn’t have any plans to launch Sunday transit service this year but is something we look forward to exploring in the future.

If you have other concerns pertaining to Fredericton Transit, we recommend sending a message to the Move with Fredericton Transit Facebook page. They’re always happy to help.