Public transit needs to be more accessible

Idea:

There arent enough routes, the buses dont ever run on time (i have been waiting for over an hour multiple times this winter), not to mention the buses not running on sunday seriously hurts those who use public transit to get to work.

Staff Feedback:

Thank you for your feedback. A reliable transit service is important to the City of Fredericton and it is crucial residents can get to where they need to be in a timely fashion.

During the work week, transit buses run every half hour from 6:15 a.m. until 10 a.m. They run hourly between 10 a.m. and 3:30 p.m. Typically, buses run every half hour from 3:30 p.m. to 7 p.m. Then back to hourly until 11 p.m. However, due to the City’s recent driver shortage, the half hour service has been suspended temporarily in the afternoon and early evening. Transit buses also run hourly on Saturdays.

Any bus cancellations will be posted immediately to the Move with Fredericton Transit Facebook page. Many riders rely on this tool for the latest up to date information, particularly during poor weather conditions.

As part of their training, transit drivers learn the importance of time and punctuality. If they’re running ahead of schedule, there are designated areas along their route to stop and wait to make sure transit users are picked up at the appropriate time. It’s also important for transit users to carefully review the city’s bus schedule so they can plan their trip accordingly. Transit drivers run on a tight schedule, so it’s essential to be on time.

The City of Fredericton is currently working on many service delivery improvements that will support Sunday service planning in the future. These service delivery improvements include exploration of “on-demand” transit, as well as the acquisition of passenger counters. These recommendations are found in the 2019 Transit Strategic Plan. You can find the plan here: https://www.fredericton.ca/sites/default/files/roads-parking/2019-transitstrategic-finalreportjan19.pdf.

In the Strategic Plan, the addition of Sunday transit service is considered a medium-term recommendation of three to five years. As a result, the City doesn’t have any plans to launch Sunday transit service this year but is something we look forward to exploring in the future.

If you have other concerns pertaining to Fredericton Transit, we recommend sending a message to the Move with Fredericton Transit Facebook page. They’re always happy to help.

Have a wonderful day and thank you for contacting Engage Fredericton.